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#1 09-07-2019 14:43:42

AndersE
Member
Registered: 09-07-2019
Posts: 3

P8641 Channel 5 show same data as channel 4

We have several P8641 with FW 4-5-8-1.3502 / 1.80
Using
* DSRH/C (temp/humidity)
* SN244C (2 m temp)

When I put in 3 pcs SN244C and 1 pcs DSRH/C it uses 5 channels on the 4 connectors.
Everything is working good in the webserver in the P8641
But when sending the data to (at the moment as trial version) database manager using SOAP it clones the measured data from channel 4 over to channel 5. It makes channel 4 and 5 to show the same value all the time.

Which part is failing?
* FW of P8641 sending the SOAP message
* Database manager 2.14.0.0
* MS SQL Express
* SOAP protocol (is it possible to have 5 channels)
* something else

/Anders

Last edited by AndersE (10-07-2019 07:12:18)

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#2 10-07-2019 08:21:49

HonzaD
Administrator
Registered: 11-08-2008
Posts: 257

Re: P8641 Channel 5 show same data as channel 4

Hi Anders,

We done a quick investigation. It seems that there is a issue with 5th channel in Comet Database. We will provide information update after detail tests.

We are sorry for that inconvenience.

Jan

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#3 10-07-2019 09:11:16

AndersE
Member
Registered: 09-07-2019
Posts: 3

Re: P8641 Channel 5 show same data as channel 4

Hi
I did solve it by moving to another P8641 for one sensor. So it's working for me now.
Just trying everything out now and will install everything on a server set up by our IT-department after the summer.

Good that you get the error reports and can fix them.
Also nice with quick answer here.
Keep it up.

/Anders

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#4 11-07-2019 10:18:19

support
Member
Registered: 23-08-2017
Posts: 17

Re: P8641 Channel 5 show same data as channel 4

Hi,

unfortunately it is bug in database software.
You must reinstall COMET DATABASE, the revised version will be available tomorrow on our site.

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#5 11-07-2019 13:48:03

support
Member
Registered: 23-08-2017
Posts: 17

Re: P8641 Channel 5 show same data as channel 4

Hi,

on the web there is a new version of Comet Database 19.0 II which has a bug with copying data from the 4th to the 5th channel of the P8xxx web sensors corrected,
please make reinstallation of COMET DATABASE

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#6 11-07-2019 14:33:13

AndersE
Member
Registered: 09-07-2019
Posts: 3

Re: P8641 Channel 5 show same data as channel 4

I did just reinstall database manager and database viewer and added a sensor to channel 5.
It's working fine now.

Thanks for the help.
Impressive with the fast response.

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