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Discussion forum about Comet system products
Temperature, Humdity,
Pressure Transmitters
and Data Loggers
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#1 24-01-2014 13:57:34
- alexandrej
- Member
- Registered: 24-01-2014
- Posts: 1
P8510 Firmware problem
Hi there,
I can't conect with the thermometer via ethernet after i tryed to upgrade the firmware, the software find the device but cant connect too, i want to make a manual reset, but dont have any button to do it. how can i reset it?
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#2 27-01-2014 08:39:27
- HonzaD
- Administrator
- Registered: 11-08-2008
- Posts: 294
Re: P8510 Firmware problem
Hi,
Please check you mailbox.
Jan
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#3 17-12-2015 06:43:34
- Dylan2015
- Member
- Registered: 17-12-2015
- Posts: 1
Re: P8510 Firmware problem
Hello,
I have a similar Issue. I tried to do a firmware upgrade on a P8510 Web Sensor to Version: fw_P8xxx_4-5-5-04 but it said it didn't complete properly. Now I cannot get to the web interface of the sensor but I can ping the device. I can find the device on the network using Sensor Setup Utility but unable to connect to it via Ethernet. I've tried to connect to it via Serial as well but was not able to do so. I've also done a reset using the jumper inside the unit but still cannot talk to it.
Can someone please help me bring this device back to life? Thanks.
Dylan
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#4 17-12-2015 10:23:05
- HonzaD
- Administrator
- Registered: 11-08-2008
- Posts: 294
Re: P8510 Firmware problem
Hi,
Please check you mailbox.
Jan
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#5 05-05-2020 18:24:26
- ebs
- Member
- Registered: 05-05-2020
- Posts: 1
Re: P8510 Firmware problem
Hi,
I have a firmware problem, trying to access the web, returns the message "ACCESS DENIED !!!", and trying to update the firmware returns the message:
"Source firmware information reading failed.
Source file not found. "
Firmware: 4-5-1.21
Last edited by ebs (05-05-2020 18:25:45)
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#6 06-05-2020 07:59:06
- HonzaD
- Administrator
- Registered: 11-08-2008
- Posts: 294
Re: P8510 Firmware problem
Hi,
Firmware version 4-5-1.21 is a very old. It is more then 10 years old (release date 2010-03-16).
Please contact our technical support directly. They will provide you latest firmware version for a P8xx devices (version 4-5-8.01). Please perform update of your device to this latest version. If you will not be able do that, please provide detail information about your device (serial number and MAC address) and error code shown during update.
Jan
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