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#1 25-10-2013 12:40:20
- trofi
- Member
- Registered: 25-10-2013
- Posts: 2
D3120 Thermo-hygrometer problem with time setting
We have two D3120 Thermo-hygrometers and Dataloger Software 3.0.0.15.
We have problem with time in one logger. Current data and time in this logger is: 1899-12-30 00:00:34
When we try to set proper time we have error: "Communication error- time was not set (error 1)".
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#2 25-10-2013 12:52:59
- trofi
- Member
- Registered: 25-10-2013
- Posts: 2
Re: D3120 Thermo-hygrometer problem with time setting
Edit:
Current data and time in this logger is: 1899-12-30 00:00:34 - in PC
At the displey we have
0.00.
2000
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#3 25-10-2013 13:43:51
- MichalV
- Administrator
- Registered: 18-06-2007
- Posts: 132
Re: D3120 Thermo-hygrometer problem with time setting
Hello trofi,
please wait for answer from expert guy.
(Not before Tuesday 29th. October 2013, because bank holiday)
Mike
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#4 29-10-2013 09:06:59
- MichalV
- Administrator
- Registered: 18-06-2007
- Posts: 132
Re: D3120 Thermo-hygrometer problem with time setting
Hello trofi,
the problem is about hardware error of RTC circuit. It's necessary to send the device to us for service.
Some information and contact:
http://www.cometsystem.cz/support/service-and-repairs
Mike
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