Discussion forum about Comet system products
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Hi there,
we're using a S0141 in our house for about 3 years. 1 time per year we usually read out the memory.
But this year the device has worked strangely. When I had attached the optical USB-based optical sensor cable to the device and tried to read the data (connection was etablished) the device has hang up in a non documented way:
The display constantly shows all digits as if the device was in a display test procedure. In addition to that the arrow at the top of the display shows to the "3" of the case marking. I've tried everything to end this state (including the external magnet) but nothing has helped.
The battery state seems to be OK.
Has anybody out there a tipp for me?
Thanks in advance!
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Hi,
In the first step try replacement battery / 3.6V lithium, AA size / - this is typical behavior for low battery.
If replacing the battery does not help, send this device to our company for repair.
Last edited by support (03-02-2020 06:02:19)
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